Skype4B, a well-liked app for instant messaging, video chat, and voice calls! Freshdesk, a SaaS based customer service platform!
Are you using Skype for Business? What does that mean for your Freshdesk?
Sensiple Skype for Business Adapter provides integration to your customers existing Skype for Business interface and Freshdesk service management teams. It enables service agents to take advantage of real time collaboration features of Skype for Business and the best practices of Freshdesk Management tool to power up the customer experience.
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Every stake holder in an enterprise can feel a sense of assured support with our SfB Adapter. The deep Unified Communication capabilities of Skype for business adapter are extended to a new level of operational support and hence paved the way to deliver additional value to our customers