Skype4B adapter integrates your Zendesk with Skype for business to extend the value of your Microsoft Skype for Business (Lync) / O365 investment and connect employees, customers and agents in real-time. With 17+ years in the industry, Sensiple has the expertise, technology, infrastructure and modular Unified Communication services for quicker and easier integrations, we built skype4b adapter to meet the collaboration needs of today’s social enterprise.
Our Skype4B adapter enables customer support agents to receive, process and respond to service requests within a short time. Zendesk incident creation & updating is just a click away!
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Every stake holder in an enterprise can feel a sense of assured support with our SfB Adapter. The deep Unified Communication capabilities of Skype for business adapter are extended to a new level of operational support and hence paved the way to deliver additional value to our customers