Globalization, highly competitive business environment, evolving customer preferences, and expanding markets demand 24/7 operations of critical business applications. Enterprise IT leaders are at the point of continually developing and creating highly efficient and agile business solutions. With massive investments and efforts involved in new technologies, it is vital that these procurements yield a significant ROI through improved business performance. Choosing the right technology, which suits your business demands is crucial to rapidly and efficiently achieve your goals.
Sensiple’s technology advisory experts apprehend the three essential elements of your business – people, process, and technology. We bring you the most comprehensive solutions to address your critical business challenges. We begin our analysis with your strategic business agendas and support you convert them into IT initiatives, roadmaps, and measurable projects. We help you keep your core business uninterrupted while embracing and accommodating to latest technologies.
Our thoughtful advisory service teams help clients make smart decisions on strategic, financial, operational, technological advancements to maximize value from existing IT investments while modernizing the same We have advised and supported many customers on their entire enterprise portfolio, and we offer to consult in the following areas:
Application Management Advisory Services can help you recognize, assess, and evaluate options for improvising your business application management. We assess the eco-system of your existing applications concerning compatibility, usability and the application’s readiness to change. Our services in this area include Solution Consulting, Application Modernization Assessment, Application Architecture Assessment, and Application Rationalization Assessment.
Digital transformation is probably the strongest urge that today’s enterprises are experiencing due to the advancements in digital technologies like mobility, user experience, analytics, cloud and evolving consumer demands. Sensiple’s Digital Transformation consulting services takes a methodical approach which includes a thorough understanding of people, processes and technology landscape to identify the right blend of digital technologies required for your business growth and innovation. We provide you with a roadmap on how to implement changes to your organization and undergo the digital business transformation.
Analytics & Visualization
Sensiple's Analytics and Visualization consulting services help you derive a roadmap to achieve business transparency, develop insights and make better-informed decisions. We begin by identifying and prioritizing potential business scenarios and gain a clear understanding of how your organization can use analytics and visualization to maximize performance. Our comprehensive consulting services can assist you in better managing all your data and obtain meaningful relations & patterns from that data.
Today's customers are looking for a seamless shift from offline to online channels and expect an exceptional level of information accuracy and consistency during these change phases. Sensiple's Customer Experience consulting services are designed to yield measurable and meaningful results across all customer touch-points and thus, increase customer satisfaction, loyalty, and advocacy. Our unique assessment methodology, refined over the years, helps us conduct and deliver an extensive analysis. It helps us to derive a well-defined roadmap for your Customer Experience Management that sharpens your competitive edge by accelerating revenue, utilizing the business intelligence and optimizing operational efficiency.
Our assessment services include:
- Developing or refining employee interaction strategy and implementing multi-channel customer experience
- Assessing current communication operations, technology, and developing a roadmap
- Fine tuning automated self-service systems
- Measuring performance using scoring schemes
- Assessing system integration needs
- Optimizing critical customer experience business processes
Cloud & Infra
Organizations are moving fast towards cloud computing for benefits like scalability, reliability, and cost efficiency. For some organizations it is as simple as signing up with a cloud service provider for a whole new service that is about to be launched within an enterprise or to the market. For a majority of organizations, moving to cloud is not as simple as signing up but involves technology portfolio assessment, private/public/hybrid cloud service model determination, cost benefit analysis and migration plan development. Our cloud and infrastructure advisory group is equipped to support organizations of any size and complexity with both technical and business aspects of cloud transformation efforts.
IT Service Management
Advancement in information technology delivery with ‘as a service’ and ‘bring your own’ models has challenged organizations to come up with compelling service delivery models to business users, employees and external customers. In addition to technology advancements, the customer experience expectations of both internal and external customers have pushed IT departments to work on enterprise service management transformation.
Sensiple’s advisory group comes with insights gained from years of providing technology services from infrastructure, engineering up to service desk enablement. Our practical approach includes state assessment, transformation roadmap development, project/program management and on-demand advisory to help our customers undergo successful transformations.