IT Service Management
Advancement in information technology delivery with ‘as a service’ and ‘bring your own’ models has challenged organizations to come up with compelling service delivery models to business users, employees and external customers. In addition to technology advancements, the customer experience expectations of both internal and external customers have pushed IT departments to work on enterprise service management transformation.
Sensiple’s advisory group comes with insights gained from years of providing technology services from infrastructure, engineering up to service desk enablement. Our practical approach includes state assessment, transformation roadmap development, project/program management and on-demand advisory to help our customers undergo successful transformations.