Sensiple Enterprise Bot Development Service (EBDS) will build customized AI based chatbot or intelligent automation powered by AI, ML, and Computer vision. Our data science and AI experts are consistently creating models that will accelerate your business outcomes. We utilize the best of cognitive service platforms like Google AI, IBM Watson, AWS, & Microsoft for enterprise chatbot development and building dedicated virtual assistants. EBDS will be deployable on cloud environments, preferably. On-premise is also an option for customers. Our customer engagement solution will work with various communication channels such as Skype, Slack, Facebook, Mobile applications or a web widget.

• Analyse and propose the best digital journey for customers
• Assess & Design cognitive, analytical and AI-driven customer engagement solutions
• Besides building the bots, assess and propose value additions
• Enterprise Bot Development and on time delivery

Offerings

• Businesses who prefer chat channel as an option
• Businesses who want to maximize ROI on MS Teams or Slack
• Enterprises with a specific goal to Optimize or Transform customer experience
• Enterprises with a specific benchmark & target for NPS or CSAT or OPEX for CX
• Businesses who have AI as part of their digital strategy
• Businesses invested heavily on traditional contact center, needing tactical solutions

Outcomes

Enable more self-service solutions to customers or employees

Improve CSAT & NPS

Create personalized engagement with customers for deep insights

Make more sensible readings on customer perspectives

Improve Up-sell & Cross-sell capabilities

Accelerators

CRM Integration experience

Basic NLP powered bots on Microsoft

Basic NLP powered bots on AWS