Systems Analyst
- Develop and manage ongoing systems management IT Operations dashboards using elastic search tools
- Support troubleshoots, provide custom built solutions, escalate any bugs or issues, and ensure on-time resolution
- Work with IT service vendors to understand the technical and functional issues and requirements
- Administer and manage assigned network, VPN, firewall, storage, or virtual and physical servers
- Administer and manage globally deployed mobile and custom-built end user system by utilizing distributed systems management solutions including but not limited to Dell KACE, LANDesk management system and VMWare's AirWatch