For brands to be victorious in the future the hand-off between bot and human needs to promote a differentiated experience. If your customer can go from speaking with a bot to an informed and empowered agent, that’s a game-changer. If your agents are equipped with all the context and transaction information they need, then they’re well-placed to deliver a meaningful experience.

Tryvium Desk for Teams does it all by combining chatbots, automation, sentiment analysis, and a full view of the customer to turn your agents into heroes and deliver next-level service.

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