Social Commerce

Client’s Introduction:

Retail giant who is famous for high-end watches.

Value Proposition:

  • Increased online sales with 50% higher transaction rate
  • Increased online sales with 40% higher average order value
  • Increased page views (150%) by improving the social engagement
  • Increased average time spent on website by 10%

Business Objective:

  • To increase their online holiday sales in 2013.
  • To increase their awareness, buzz and brand engagement during the holiday season in 2013.
  • To increase the conversations on their website and also in Twitter, Facebook pages.
  • To reach a high level in earned media and social conversations.

Solution Provided:

  • Sensiple launched a 360-degree omni-channel social campaign which has reached over 1.5 million people and boosted web transactions by 50%.
  • Client launched a new corporate campaign using the hashtag #clientknows during the holiday season in 2013.
  • They worked with Sensiple to expand their 360-degree omni- channel campaign by incorporating it in their Website, advertising and social pages like Twitter, Facebook. First, Sensiple worked with client’s digital agency, to create social campaign on their web and mobile site.
  • They developed a stream of images sliding from the top, a forum through which consumers can ask questions on client, answers from client’s twitter (@client) account and a real-time, fan-sourced Client content and video.

Non Referenceable Clients

Solutions Delivered

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