Healthcare Testing Our rich expertise in Software Testing across the Healthcare Payer & Provider
value chain allows us to test & add value to your healthcare applications in the
shortest span of time.

HealthcareTesting

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Healthcare Industry is going through a substantial amount of structural changes in every possible segment like annual healthcare plans & strategies, healthcare restructurings, accountability, and changes in healthcare software applications. These changes have a direct effect on the Payer and Provider services. Any failure to assure the quality of Healthcare software applications could severely impact the safety of patients and/or breach their personal information security. It can also adversely affect the claim costs by patients & day to day business processes.

Our Healthcare Test Engineers will work with your QA teams to ensure that all applications are released after thorough verification & testing. With our extensive expertise in this domain we can help you build the regression test suites to shorten your test lifecycles and release applications on-time to your customers.

Our Service Offerings

  • Payer Application Testing Services
    • Underwriting & Pricing Processes
    • Claims Processes
    • Benefits & Settlement Processes &
    • Back-Office Processes
  • Provider Application Testing Services
    • Pharmacy flow
    • Admission Discharge Transfer (ADT) Systems
    • Ambulatory Systems
    • Finance System &
    • Database updates
  • IVR & Contact Center Testing Services in Healthcare

    Interactive Voice Response (IVR) systems play an important role in Healthcare business and customer support processes. Typically, an IVR System processes phone calls, plays pre-recorded messages, provides callers with real-time data & potentially routes calls to Service Agents.

    Sensiple’s IVR & Contact Center Testing Solutions focus on helping you to deliver the best Customer Experience to your End Customers.

    Our IVR Application testing services include:

    • Inbound & Outbound
    • Functional
    • Voice User Interface
    • Error Flow
    • Call Transfer
    • Call recording &
    • Platform Migration

    Our Healthcare Contact Center Application Testing, we offer testing services for:

    • Call Routing
    • Conference Call
    • Reports Validation
    • Agent Desktop
    • Supervisor Desktop &
    • CRM Integration Touch Points
  • Why Sensiple?

    • We are one of the pioneers in offering IVR testing solutions working closely with IVR Solution providers to provide end to end testing services in Healthcare IVR systems
    • Extensive experience in providing end to end testing services across browsers & mobile real time devices across different mobile platforms such as:
      • Android
      • IOS
      • Blackberry
      • Windows mobile

Solutions Delivered

Developed and enhanced over 2,000 websites across domains

Designed and developed an official website for the mayor of a major city in the USA

Supported enterprise-level Lab Management System for a Fortune 500 Healthcare major

Established a Loan Processing System for a major bank

Developed a Real Time Trading Platform for a trading company

Provided Data Feed management services to a major Hedge fund firm with 24/7 support

Provided Application Deployment and monitoring support to a major Telecom company

Profitably implementing ITSM for a global Language Interpretation company

For the study of patients discharged from hospitals, designed HIPAA compliant Enterprise App & its Mobile version

Use of our IVR system to service high call volumes for an Airlines company, reduced cost and improved the traveler's experience

For a service center - Integrated voice authentication service with Genesys Agent Desktop

Built a test automation tool called “SWIFTest” for Functional Automation Testing

Working on a test framework for Functional Automation Testing

Happy to Help

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