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Overview

Sensiple is a leading IT business solutions provider since the late 1990s. We specialize in Web, Mobility, Enterprise, Cloud, Infrastructure, IVR, Contact Center, Collaboration, Analytics, ITSM, and Automation technologies. To deliver these business solutions, we are supported by our technical teams; organized as Centers of Excellence (COEs).

IT Service Management (ITSM) is one of the important focus points at Sensiple. ITSM is a process-based practice, intended to align the delivery of various IT infrastructure and support services within specific performance parameters that meet the needs of business. Sensiple holds a distinctive position in the ITSM advisory and technology services market as a visionary, with a scope that covers the entire spectrum of People, Process, and Technology. We specialize in providing cloud-based ITSM via various platforms. With the insights from our consulting practice, and the ITSM product implementation experience, our team members are equipped to provide end to end implementation assistance for selected systems.

We have ITSM technicians who excel at implementing, configuring, and customizing ServiceNow, BMC Remedy, and BMC Remedyforce.

BMC

Sensiple as a BMC Partner and approved reseller, we deliver IT support and operations solutions by leveraging the BMC suites. We specialize in providing IT service management solutions. Sensiple have a profound knowledge of BMC products in the fields of IT Service Management and ITIL®. Sensiple offers a broad range of services from strategy, process and technology consulting to full-fledged implementation services, and maintenance.

BMC Remedy: On-premise and On Cloud

BMC Remedyforce: On cloud

ITSM
ITSM

Servicenow

As a technology partner with ServiceNow, we specialize in offering value added IT technology solutions to customers facing different business challenges. Sensiple provides a broad range of IT service management solutions and services, from strategy, process, and technology consulting to full-fledged implementation services and maintenance. Our mission at Sensiple is to support our clients resolve their mission critical infrastructure management challenges, with simple, value-driven approaches, logically positioning the industry’s leading solutions.

ServiceNow: On Cloud and On-premise

ITSM

Migration Services

Securing the results of a migration project seems to be a major problem in most of the IT organizations. Sensiple has administered many migration projects in various environments. Sensiple’s migration-related services comprise of analysis of the technical and organizational conditions, evaluation of the existing platform and summing up a recommended course of action, setting up the project management and the migration of the outgoing platform, harmonizing service providers and departments, scheduling activities, as well as preparing and supervising the tests.


It all starts with a simple conversation...