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How Sentiment Analysis Can Drive Empathetic Customer Service in Your Contact Center

Good brands know what their customers want, but the best brands understand how they feel! Identifying customers’…

Application Migration

Next-level customer experience is impossible without next-level technology! Legacy applications with their high…

CTI Integrations

With the increased adoption of digital channels, most of us believe that phone calls are getting phased out as the…

Application Integrations

Creating friction-free experiences for your customers while also making work easier for agents is invariably the top…

Analytics and Reporting

Today, data drives every decision and holds the key to shaping your overall customer experience. To unlock business…

Agent Desktop Implementation

Did you know that contact centers lose £5.8 bn every year just because agents have to switch between different…

Build Rules Engine for Routing

If there’s a sure-fire way of making your customers happy, it’s this: Prioritizing their issues and personalizing their…

Lift Shift to Cloud Contact Center

Migrate your applications from On-premises to Cloud in the simplest way. Our expertise and capabilities will make any…

Self Service Transformation

Customer experiences are an integral part of digital transformation for any business. Leading brands across the globe…

InteliSense

At Sensiple, we strongly believe that in a digital world, the best business outcomes stem from an AI-first approach.…

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