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Revolutionizing Contact Center Services with WebRTC and Automated Caller Distribution with Round Robin Algorithm

In the dynamic world of customer service, where every interaction is a moment of truth, innovation becomes the key…

Revolutionizing Software Delivery: Mastering CI/CD for NodeJs Apps on GCP

Continuous Integration/Continuous Deployment (CI/CD) has become a fundamental practice on modern software development.…

Cloud Migration: 5 Key Business Drivers for Successful Cloud-native Modernization

In the intensely competitive market that exists today, businesses adopting cloud-native technologies to transform their…

How are intelligent automation technologies revolutionizing the BFSI Industry?

Picture this: it's a busy Monday morning, and you need to get some banking transaction done before work. You walk into…

The Role of Artificial Intelligence in Shaping the Future of Manufacturing

In 2018, the Chinese tech giant Foxconn caused a stir when it replaced 60,000 of its factory workers with robots. Since…

How Google Cloud Platform's AI capabilities benefit the Retail sector?

Retailers can leverage the powerful solutions of Google Cloud for Retail to swiftly tap into cloud capabilities…

Deliver exceptional customer experience with the ultimate range of Contact Center testing

Customers are the kingmakers in today’s business world, and every organization is aware of the importance of customer…

Transformation through Testing for a Financial Giant

A financial giant was looking for 30+ member team possessing knowledge in various aspects of Call Center Testing capable…

A Trader’s Guide to FIX Testing Suite

The trading world today is evolving into a critical and regulation-based scenario. The regulatory authorities have…

Automation Scripting Standard

Coding standard is characterized by a set of organizing principles, design rules, and implementation requirements,…

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