For our pharma client, ensuring frictionless experiences for their 30,000+ workforce has always been a non-negotiable priority. As part of their digital transformation drive, they felt the need to modernize their support center so that their employees got the timely support they needed. They were also exploring a cloud-based deployment for easier maintenance.
tryvium for Teams was hosted in Sensiple Azure’s Tenant and was implemented in less than 8 weeks. It came with ServiceNow integration and a host of benefits that made work easier, quicker, and better for both helpdesk agents and supervisors: