tryvium, our employee contact center solution, is at the forefront of the game-changing Generative AI technology. By seamlessly integrating intelligent experiences and automation, it redefines workflows and powers up productivity for your employees and service agents!
How tryvium's intelligent solutions bring in efficiency?
- Enhances self-service with an intelligent, NLP-enabled chatbot.
- Proactively identifies critical issues and anomalies.
- Routes calls and chats precisely to the right agent.
- Empowers agents with targeted task & content recommendations.
- Detects user
sentiments to aid
agents.
- Detects and provides support in the user's language.