Running a pharmaceutical business is no small feat! Operational & IT complexities, supply chain disruptions, tight regulatory control, and escalating costs – the challenges are many. And in facing these challenges, your employees are your frontline forces.
But are your employees empowered enough? Are they struggling to access timely and efficient IT/HR support? Are complex systems, limited availability, and security concerns hampering their productivity?
With tryvium, your pharma team can have access to a single, simple, conversational interface to get all their support needs met. tryvium ensures prompt responses and efficient processes, with support available 24/7 to meet the needs of all your employees across the globe.
tryvium: Employee Experience done right!
tryvium is loaded with features to make your employees and support agents feel supported and empowered to tackle challenges they meet in their workday.
Easy access to support
tryvium offers your employees a hassle-free way to access support services right within the familiar Microsoft Teams platform using voice or chat, eliminating the need to toggle between different applications.
Enhanced quality of support
tryvium uses Artificial Intelligence (AI) and Machine Learning (ML) to automate support inquiries and route them more precisely leading to faster response times and shorter wait times for employees.
Personalized support experiences
tryvium’s instant language translation, real-time sentiment alerts, Customer 360 integration, Dynamic KB assist and other user-focused features enable your agents to deliver personalized support experiences to each employee.
tryvium: Your Business Performance Catalyst
tryvium not just enhances your employee experience, it boosts efficiency in your business operations that ultimately results in better business performance.
Improved employee satisfaction & Retention.
Lightning-quick setup & higher scalability.
Native integration with almost all ITSM platforms.
Increased ROI of existing IT investments.
Flexible Pay-as-you-go model with frequent free upgrades.
Better compliance with industry regulations.
Improved tracking and management of support tickets.
Enhanced reporting and analytics to monitor key metrics.
tryvium’s Real-world Impact
Don't just take our word for it; hear from other pharma companies who have leveled up their efficiency with tryvium.
