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Build Rules Engine for Routing

If there’s a sure-fire way of making your customers happy, it’s this: Prioritizing their issues and personalizing their…

Lift Shift to Cloud Contact Center

Migrate your applications from On-premises to Cloud in the simplest way. Our expertise and capabilities will make any…

Self Service Transformation

Customer experiences are an integral part of digital transformation for any business. Leading brands across the globe…

InteliSense

At Sensiple, we strongly believe that in a digital world, the best business outcomes stem from an AI-first approach.…

Contact Center as a Service - What must you know?

What is Contact Center as a Service? Contact Center as a Service (CCaaS) is a subscription service installed in…

The Importance of Trade Surveillance

Trade surveillance helps the market players to monitor the trading pattern and investigate risks in the process.…

CX Trends for 2022: Insights for the Modern Contact Center

The global halt, induced by the pandemic, transformed the industry narrative and strategies phenomenally. The respite…

The Future of Post-Trade Processes

The innovations made in the technological sector have transformed and accelerated the services delivered by financial…

The Newest Strategy in the Block: Total Experience (TX)

Last October, when the reality of the pandemic became apparent worldwide, Gartner Inc released its top strategic…

Tips to Decrease Friction and Enhance Customer Experience

Customer Experience (CX) has become the heart of service delivery for organizations across the world. Businesses are…

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