Creating friction-free experiences for your customers while also making work easier for agents is invariably the top goal for contact centers. To achieve this, you must reduce the app overload that slows down your agents and integrate applications to communicate with each other. Integrating legacy applications, data sources and process can be a challenge-ridden undertaking but one that we, at Sensiple specialize in.

We provide able support in your enterprise application integration strategy and implementation, that is right from build to run, and beyond. Our integration services involve aligning your application strategy with business objectives and engineering applications to deliver maximum digital value.

With Sensiple, it is easy to connect everyone to everything. Your complex tech stack can be simplified into one unified platform that enables faster problem resolutions and allows more room for innovation and growth.

Enterprise Application Integration

Deliver free flow of data across apps, clouds, & data with seamless integration

Unlimited possibilities with API-led architecture

Create custom-built APIs and automate capabilities through our app integration services. Experience simple web-based configuration for easy API entry points and leverage API capabilities to control the data flow via requests.​

Flexible hosting on app platform

Host modern web applications with a flexible design on cloud or on-premise.​

Easy data transformation

Transform data across multiple formats like XML, PDF, etc., and automate your data exchanges with internal systems.​

Quick setup & configuration

Install and integrate without disruption using our easy plug-in and configuration capabilities.​

Precise data access

Enable smooth access from any system irrespective of data format and solve integration challenges with precise connectivity.

Reduced costs

With streamlined integrations, you need not move data in & out of platforms resulting in cutting down the costs.​

Time saving with low-latency

Reduce your latency time with processes directly running within the cloud.

Improved productivity

Boost your productivity by avoiding the need for custom coding and maintaining point-to-point connections.​

Step up your CX by leveraging our Digital Human Solutions

Digital interactions have now taken the center-stage in brand experience. Most users have warmed up to chatbots and Virtual assistants offering instant resolutions and near-human conversations. That doesn't, however, stop them from occasionally sighing over the loss of the human touch in these digital experiences.

What if we say your users can have the best of both these worlds, the limitless potential of AI and the vibrancy of Human conversations? Your business can be represented by a tireless, attentive AI avatar that looks and feels more human – a digital human.

Check out our digital human solution on car rental use case:

We use Sensiple's deep expertise in customer experience technology and Uneeq's innovative interface to bridge the gap between human and Conversational AI interactions. Want to know more? Contact us

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Global Brands

150

Global brands trust us
Customer Retention Rate

>90%

Customer retention rate
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Enterprise Technology

22+

Years of experience

Create a unified experience across your contact center tools with our robust application integration services.

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