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Build Rules Engine for Routing

Home Services Contact Center Modernization Build Rules Engine Routing If there’s a sure-fire way of making…

Lift Shift to Cloud Contact Center

Home Services Contact Center Modernization Lift Shift to Cloud Contact Center Migrate your applications from…

InteliSense

Home Platforms InteliSense At Sensiple, we strongly believe that in a digital world, the best business outcomes stem…

Jenie - Our Next-gen Virtual Assistant

Home Platforms Jenie-our-next-gen-virtual-assistant The quality of your brand's customer…

ConverSense - Cloud Contact Center

Home Platforms Conversense cloud contact center Adding AI to your customer experience without weakening the…

tryvium - Cloud Contact Center Based on Microsoft Teams

When it comes to the business world, here's a formula that's as undeniable as E = mc2 : EX = CX Research has proven…

Cloud Contact Center

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Contact Center as a Service - What must you know?

What is Contact Center as a Service? Contact Center as a Service (CCaaS) is a subscription service installed in…

The Importance of Trade Surveillance

Trade surveillance helps the market players to monitor the trading pattern and investigate risks in the process.…

CX Trends for 2022: Insights for the Modern Contact Center

The global halt, induced by the pandemic, transformed the industry narrative and strategies phenomenally. The respite…

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