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A customized chatbot enhances customer experience and significantly accelerates business processes. Chatbots have become ubiquitous in the post-pandemic business world because of their simple and accessible interface. As one of the leading chatbot development companies in the US, Sensiple focuses on delivering AI-based chatbots that are tailored to fit business requirements. Our experts assist you in choosing the right chatbot model for your business and building a scalable chatbot landscape with customer-centric and result-driven chatbots that increase ROI and decrease operational overheads.

Our Chatbot Capabilities

  • Real-Time Insights
    Get real-time insights from conversations and phone service delivery based on customer feedback.
  • Conversation Analytics
    Review every conversation and analyze whether the required KPIs are achieved.
  • Actionable Status Board
    Get a detailed report of tickets, inquiries, grievances, and more from a single point, with the status board.
  • Omnichannel Support
    Enable customers to connect without a hitch via omnichannel support. Build conversations instantly and seamlessly.
  • Shorter Wait Time
    Cater to your waiting audience quickly. Shorten the wait time and engage with customers faster and more efficiently.
  • Acquire Quality Leads
    Render an immersive and extensive conversation experience and acquire quality leads that accelerate business growth.
  • Multi-Lingual Support
    Your chatbots can be customized to support preferred languages, helping your agents and users to overcome language barriers and connect seamlessly.
  • Integrate with CRM
    Integrate with your existing CRM effortlessly and gain a holistic view of the deliverables.
  • Agent Connection
    Enable customers to connect with agents easily and quickly.
  • Automate Customer Support
    End-to-end automation of chatbot, thereby reducing overheads and increasing ROI.
  • AI + ML Capabilities
    Build chatbots with AI + ML capabilities that mimic human conversations and learn patterns from previous use cases.

Industries

  • eCommerce Sector
  • Healthcare & Pharmaceuticals
  • Human Resources
  • Travel & Leisure
  • Real Estate
  • Banking & Finance
  • Hotels
  • F&B sector
  • Edutech Companies
  • Logistics

Our Process Flow

  • Business Analysis
    Our seasoned chatbot experts conduct a ground analysis of your business and draw a feasible chatbot plan as per your requirement.
  • Designing the Product
    We design the conversation data to fit your business needs with the help of UI designers and writers.
  • Integration & Implementation
    Our team excels at integrating and implementing chatbots, boosting your customer experience (CX).
  • Scalable Chatbots
    We use NLP to make chatbot conversations immersive and meaningful. The NLP protocols help in scaling the chatbots, making them robust and relevant.
  • Performance Analysis
    We render extended support by analyzing the performance of the chatbots and enhancing their service delivery.

Why Choose Sensiple

  • Seasoned Experts
    Our chatbot development team possesses extensive experience in building and integrating customized chatbots efficiently.
  • Comprehensive Support
    We render comprehensive support, elevating and upgrading chatbots, enabling your business to adapt to the evolving times.
  • Quality & Accuracy
    At Sensiple, we ensure that the deliverables are of the best quality, with an emphasis on accuracy.
  • Competitive Pricing
    As a business that is keen on creating lasting value, we price our enterprise chatbot development services in a way that maximizes value for our clients.

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