At Sensiple, we believe Google Cloud offerings are the cornerstone of a flourishing digital ecosystem. Leveraging our two decades of experience, we craft innovative solutions that unlock the full potential of Google Cloud, empowering your business and your teams.
Our expertise extends beyond the cloud. We assist businesses in scaling their platforms and achieving growth. Through customized solutions tailored to your specific needs, we ensure measurable results and top-notch service delivery. We're passionate about creating seamless experiences with Google Cloud, because we know empowered teams and a robust cloud foundation are the backbone of thriving businesses.
Migrate with confidence
Empower data-driven decisions
Boost agent productivity
Work smarter, together
Be it migrating from legacy systems to the Cloud, Cloud migration is one of the complex process. Google Cloud RAMP is a holistic, end-to-end migration program that lowers-risk, controls transition cost, and is best-practice-guided to help customers simplify and accelerate their path to success. RaMP helps in transforming business, in migrating workloads of all sizes and applications to Google Cloud efficiently. It helps businesses navigate their journey from on-premises to the cloud.
With the integration of AI and Machine learning capabilities, empower your business by transforming raw data with actionable insights and innovation. A comprehensive suite of tools, which comprises Data Storage, Data Lakes and Warehouses, Data engineering and processing, and Data Governance and security, with seamless integration of AI and machine learning capabilities, helps in gaining a competitive edge and taking your business to new heights.
With Google CCAI, transform your contact center and enhance your customer experience. Leverage intelligent virtual agents and automated tasks with the power of advanced technologies. CCAI empowers your agents with the power of Dialogflow CX, Agent Assist, and Contact Center AI insights. Leverage AI and ML capabilities to enhance your CX and empower your agents, resulting in an increased efficiency and higher customer satisfaction.
When customers need to transform the way they work, they go to Google Workspace. Google Workspace's communication and collaboration tools are leveraged by billions of people worldwide. Customers share interests, projects, planning, and work across their organization to save time, be more productive, and generate new ideas. And because of that, there's a significant return on investment for organizations that use this platform.
Being one of the early adaptors of the Google Cloud Partner AI platform, we have gone ahead to find ways of using AI apart from Self-service. This translates to more positive sentiments among the customers by enhancing the CX to the next level and saving costs and time that help businesses with every transaction. To accelerate implementation, we have integrated some accelerators and facilitators to empower the contact center using AI.
With Intelisense, you can connect dissatisfied customers with your best agents, help reconnect agents after disconnection, allow supervisors to intervene when there’s a negative sentiment, and give agents detailed analyses of their areas for improvement, among other things.
ConverSense, an innovative web-based Intelligent & Modular Agent Console utilizes Google CCAI. Serving as a customizable workspace tailored to the specific needs of contact center agents and supervisors based on their personas. Giving the flexibility to Agents by helping them handpick and seamlessly integrate their preferred apps from the marketplace into their workspace.