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The Pandemic Effect: Best Practices to Tackle Hybrid Model Contact Center Work Culture

Make your hybrid contact center a lot more efficient with the significant advantages it offers. The advent of the…

Indispensable features you cannot miss in a FIX Engine

In simple terms, the FIX engine is a FIX protocol-based messaging infrastructure designed for high-frequency trading or…

PhiFIX can initiate real-time trade support for online traders. Know how?

The Financial Information eXchange (FIX) protocol is the most preferred communication mode in the global capital…

Best practices for Agile FIX Connectivity

The Financial Information Exchange (FIX) protocol has now evolved as the de facto standard in the global equity markets…

Implementing automation for one of the largest networks of independent wealth management firms

One of the largest financial firm in the Americas with more than three decades of service that helps financial…

Automation for a non-profit organization which dedicates its services

A non-profit organization which attends to take care, offer treatment and cater to the needs of homeless children on the…

NexGen Customer Experience interfused with Artificial Intelligence An Analysis

Businesses today have accepted that the key to their success lies in a great Customer Experience (CX) and an…

PhiFIX Surveillance Open Source

PhiFIX Surveillance Open Source, available as part of open source for FIX transaction monitoring PhiFIX Surveillance…

Deliver exceptional customer experience with the ultimate range of Contact Center testing

Customers are the kingmakers in today’s business world, and every organization is aware of the importance of customer…

Botomation HR Bot

For every organization employee are their chief assets and hence there is need of a system that provides optimum level…

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