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CX Trends for 2022: Insights for the Modern Contact Center
The global halt, induced by the pandemic, transformed the industry narrative and strategies phenomenally. The respite…
The Future of Post-Trade Processes
The innovations made in the technological sector have transformed and accelerated the services delivered by financial…
The Newest Strategy in the Block: Total Experience (TX)
Last October, when the reality of the pandemic became apparent worldwide, Gartner Inc released its top strategic…
Tips to Decrease Friction and Enhance Customer Experience
Customer Experience (CX) has become the heart of service delivery for organizations across the world. Businesses are…
The Pandemic Effect: Best Practices to Tackle Hybrid Model Contact Center Work Culture
Make your hybrid contact center a lot more efficient with the significant advantages it offers. The advent of the…
Indispensable features you cannot miss in a FIX Engine
In simple terms, the FIX engine is a FIX protocol-based messaging infrastructure designed for high-frequency trading or…
PhiFIX can initiate real-time trade support for online traders. Know how?
The Financial Information eXchange (FIX) protocol is the most preferred communication mode in the global capital…
Best practices for Agile FIX Connectivity
The Financial Information Exchange (FIX) protocol has now evolved as the de facto standard in the global equity markets…
Implementing automation for one of the largest networks of independent wealth management firms
One of the largest financial firm in the Americas with more than three decades of service that helps financial…
Automation for a non-profit organization which dedicates its services
A non-profit organization which attends to take care, offer treatment and cater to the needs of homeless children on the…
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