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Contact Center as a Service - What must you know?

What is Contact Center as a Service? Contact Center as a Service (CCaaS) is a subscription service installed in…

Chatbot Development Services

A customized chatbot enhances customer experience and significantly accelerates business processes. Chatbots have…

The Importance of Trade Surveillance

Trade surveillance helps the market players to monitor the trading pattern and investigate risks in the process.…

CX Trends for 2022: Insights for the Modern Contact Center

The global halt, induced by the pandemic, transformed the industry narrative and strategies phenomenally. The respite…

The Future of Post-Trade Processes

The innovations made in the technological sector have transformed and accelerated the services delivered by financial…

The Newest Strategy in the Block: Total Experience (TX)

Last October, when the reality of the pandemic became apparent worldwide, Gartner Inc released its top strategic…

Tips to Decrease Friction and Enhance Customer Experience

Customer Experience (CX) has become the heart of service delivery for organizations across the world. Businesses are…

The Pandemic Effect: Best Practices to Tackle Hybrid Model Contact Center Work Culture

Make your hybrid contact center a lot more efficient with the significant advantages it offers. The advent of the…

Deliver exceptional customer experience with the ultimate range of Contact Center testing

Customers are the kingmakers in today’s business world, and every organization is aware of the importance of customer…

Botomation HR Bot

For every organization employee are their chief assets and hence there is need of a system that provides optimum level…

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