• Provide technical support for both hardware and software issues for end users’ computing
• Manage the configuration and operation of client-based computer operating systems and servers(Windows / Linux)
• Monitor the system daily and respond immediately to security or usability concerns
• Backups and restore (Tape/disk)
• Respond and resolve help desk requests
• Upgrade systems and processes as required for enhanced functionality and security issue resolution
• Administrate infrastructure, including Active Directory, VMware, O365, Cloud

• Cloud Deployment, Cloud – Environment provisioning, Production Support, Product Implementation, and Maintenance & Support, Application Monitoring

Roles & Responsibilities:

Skills/Experience:

• Web Technologies: MVC 4/5, ASP.net 3.5/4.0, VBScript, Web Forms, XML, Entity Framework, .NET Core, .Net Framework 3.5/4.0/4.5, WCF, WebApi, React
• Databases: SQL Server 2000/2005/2008/2012
• Scripting & Mark-up Languages: JavaScript, jQuery, HTML, XML, CSS, Node.JS
• XML Technologies: XML, Ajax, SOAP, WSDL
• Programming Languages: VB.Net, VB6, C
• UI framework Angular (5-9 Preferable)

Responsibilities:

Job Roles and Responsibilities:

• Develop and manage ongoing systems management IT Operations dashboards using elastic search tools
• Support troubleshoots, provide custom built solutions, escalate any bugs or issues, and ensure on-time resolution
• Work with IT service vendors to understand the technical and functional issues and requirements
• Administer and manage assigned network, VPN, firewall, storage, or virtual and physical servers
• Administer and manage globally deployed mobile and custom-built end user system by utilizing distributed systems management solutions including bu

• Experience HTML, CSS, SCSS, Javascript and JQuery
• Experience in Figma
• Experience iOS App UI Development

• 10+ years of Information Technology experience
• Strong technology background across a wide range of technologies includes .NET/Java, Cloud platforms, cloud infrastructure, networking, security, devops etc.
• Should have experience in working cloud platforms such as Azure/AWS/GCP
• Strong experience leading enterprise architecture initiatives with strengths in designing and optimizing processes, documenting essential IT procedures, tracking project progress, etc.
• Strong experience in Devops process for the application CI/CD
• Strong technical

• Looking for Techno commercial experts with 10+ years of business development experience with Digital Contact Center Solutions
• Extensive hands-on solutioning and selling experience with contact center solutions like Amazon Connect, Google CCAI, Genesys Purecloud, Avaya, CISCO, Nice inContact and other industry solutions
• Good Understanding of contact center business operations, processes & transaction flows
• Show consistent success with maintaining and building client relationships within an enterprise account base
• Work closely with partner or

Roles & Responsibilities:

Responsibilities: