Common Barriers To Effective ServiceNow Implementation
ServiceNow is a robust platform that crosses the boundaries set by the traditional help desk and support processes. It is an efficient productivity tool that automates all your organization’s business, thereby creating a single record system within the organization. Generally, a highly effective ServiceNow integration will bring together incident management, change management, release management, ITOM & ITSM on a robust, simple cloud platform. Overall, it makes your work simpler by using a workflow engine that is powered by AI. It offers solutions through workflows specifically created for IT, Employees, and Customers. On top of that, you can create and build your enterprise workflows as and when you need.
ServiceNow reduces manual workload and redesigns them into simple automated tasks. The platform has high capabilities that can make any enterprise’s business process smooth. Still, many organizations fail to reap the benefits of ServiceNow implementation due to low adoption of the platform. Using our experience, we have compiled a list of barriers to the effective ServiceNow integration process and suggestions to avoid them.