Transformation through Testing for a Financial Giant

A financial giant was looking for 30+ member team possessing knowledge in various aspects of Call Center Testing capable of validating their Enterprise Call Center Applications covering core functional and operational capabilities through newly hosted Cisco Unified Communications platform, commonly known as Unified Communications as a Service, to Transform customer experience with intelligent routing and smart IVR having omnichannel capabilities including chat and social media support that can provide the highest level of service to their customers with their Call Center Standards extending ac

Common Barriers To Effective ServiceNow Implementation

ServiceNow is a robust platform that crosses the boundaries set by the traditional help desk and support processes. It is an efficient productivity tool that automates all your organization’s business, thereby creating a single record system within the organization. Generally, a highly effective ServiceNow integration will bring together incident management, change management, release management, ITOM & ITSM on a robust, simple cloud platform. Overall, it makes your work simpler by using a workflow engine that is powered by AI.

Automation Scripting Standard

Coding standard is characterized by a set of organizing principles, design rules, and implementation requirements, which make it highly interoperable, and give clients a uniform, predictable look-and-feel.

The rules cover many aspects of framework or script development (e.g., how to name and order things, documentation requirements, testing concerns); and address concerns at many levels. Using good coding standards will result in accurate and readable automation scripts.

Test Automation Tools - A Comparative Study

Automation is a magic wand for Testing efforts. It is a keen investment on a tool that executes any complex test suite at a much faster and accurate pace. To realize the best results of investment, it is important to build the automation foundation strong and study.

The foundation lies in the first step of Automation process – Test Tool Selection. Before we even get into the scope of automation, planning, execution etc., weighing the right tool underpins the entire automation success.

Software Testing Services

SENSIPLE’s innovative & practical testing approach is aligned in context with today’s consumer-driven business drivers. Our services combine proven methodologies, industry practices & offshore delivery capabilities to offer the best to our customers. Our endeavor is to ensure that your applications & products are released ‘On-Time, Every-Time’ as per your quality standards.

Scriptless - Test Automation

IT testing is known for the exhaustive number of test cases and manual toil - but is no longer a pain after “automation” in IT came as an angel in disguise. Execution times reduced there by increasing efficiency. First generation test automation tools provided macro recording facility which ran on synchronous API where the test execution engine fires a command and then waits for it to be executed. This tool was working well for short length automation and was also done by combining a logical sequence of such short length macros & the test flow.

Exploratory Testing

Exploratory Testing, which is often referred as black box testing technique is all about exploring things during testing. Unlike other testing concepts, exploring is more of a hands-on approach with minimum planning and maximum execution. Greater focus is on exploring what the software does, how it works, what functionalities go through the testing funnel and so on.

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