How the world's largest pharmaceutical company empowered its agents with Sensiple’s unified service desk platform

Transform your contact center experience with ConverSense on Google CCAI

ConverSense mobilizes our contact center expertise and incredible AI possibilities of the Google Cloud Platform with…

Create Next-level Contact Center Experiences with ConverSense and Google CCAI

In an era where customer experience is a key differentiator, businesses that prioritize leveraging advanced…

Google Contact Center AI

Home Platforms Google Contact Center AI Google Contact Center AI helps you streamline customer interactions…

AI/ML Routing

According to a recent survey of customer-care executives conducted by McKinsey, contact center leaders think that there…

How our Fortune 100 Energy Client Re-energized their EX with an Intelligent Virtual assistant!

Our client is a leading energy provider headquartered in Chicago, the U.S employing around 35,000 people, and serving…

The Powerful link between agent experience and customer experience

The contact center is pivotal to an organization’s overall customer experience. It has often been emphasized that a…

Webinars

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Modernize Your Contact Center Experience: Make It Lean, Versatile & Future-Proof! - EST

Modernize Your Contact Center Experience: Make It Lean, Versatile & Future-Proof! - GMT