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Revolutionizing Contact Center Services with WebRTC and Automated Caller Distribution with Round Robin Algorithm

In the dynamic world of customer service, where every interaction is a moment of truth, innovation becomes the key…

tryvium - Elevating Microsoft Teams' Employee Contact Center Experience with Intelligent ACD Engine

In the realm of telephony, Automatic Call Distributors (ACDs) have been instrumental in efficiently routing incoming…

Accelerating Business Decisions & Innovation: How AI and Automation Realized 96% Time Savings in Document Fabrication

Our customer is a US-based technology consulting firm specializing in cybersecurity risk management. They provide…

3 Successful Implementation Models for Your Organization’s Cloud Migration and Modernization

When it comes to fulfilling your cloud needs, Sensiple is the perfect partner to accompany you on your journey. With…

Sensiple Attains Application Development Specialization in Google Cloud Partner Advantage Program

Iselin, New Jersey - Nov. 30, 2022 - Sensiple, a prominent global technology solutions provider, proudly announces that…

Best Practices for Designing Secure and Compliant AWS Well-Architected Framework

The AWS WAF (well-architecture framework) assists cloud architects in building dependable, secure, high-performance…

How does Cloud Computing help pharmaceutical companies?

The Pharma sector is characterized by its complex operations and vast amounts of data that must be stored, processed,…

Best Power Automate Use Cases to Adopt in 2023

Businesses break their heads to handle the time-consuming processes. And employees get puzzled while doing tedious and…

How are intelligent automation technologies revolutionizing the BFSI Industry?

Picture this: it's a busy Monday morning, and you need to get some banking transaction done before work. You walk into…

Make your customer interactions friction-free with ConverSense

Adding AI to your customer experience without compromising the human touch necessitates a unique set of skills and a…

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