Did you know that missed appointments cost the US healthcare system an estimated $150 billion annually? With healthcare customer service expectations on the rise, providers are under increasing pressure to deliver high-quality care and reduce costs. But meeting these demands can be challenging, especially with constantly changing regulations and a shortage of staff. Cloud based contact centers built on Google Cloud's Contact Center AI (CCAI) can help healthcare organizations improve patient experiences, reduce missed appointments, and streamline operations.

Did you know that the average manufacturing company generates approximately 1.6 terabytes of data each day? From machine performance metrics to supply chain information, this data can provide valuable insights into production processes and help companies optimize operations. However, the sheer volume of data can be overwhelming, making it difficult for manufacturers to extract meaningful insights. In recent times, however manufacturers are increasingly harnessing the power of the cloud, to unlock the full potential of their data and gain a competitive edge in a rapidly evolving industry.

Adding AI to your customer experience without compromising the human touch necessitates a unique set of skills and a cloud contact center platform. Sensiple has spent decades perfecting its skills in the customer experience industry.

One of the largest financial firm in the Americas with more than three decades of service that helps financial professionals provide to their clients’ better service, better product offerings, exceptional financial counsel as well as a profitable, effective and satisfying practice.

They are financial industry’s thought leaders to combine professional & personal services to enhance a client’s financial future by helping them yield, perfect as well as protect their business.

A non-profit organization which attends to take care, offer treatment and cater to the needs of homeless children on the streets of the city. By doing this service they are also saving the families of the society.

The organization has a successful research based five step approach to help the both children and families present in their vicinity. They also advocate for juvenile justice reforms that help rehabilitation of kids who were found violating the laws.

Businesses today have accepted that the key to their success lies in a great Customer Experience (CX) and an unparalleled CX is attained when customer journey is powered by technological advancements of Artificial intelligence (AI), Machine Learning (ML), and advanced analytics.

For every organization employee are their chief assets and hence there is need of a system that provides optimum level of employee engagement and HR efficiency. Keeping this in mind Sensiple presents you a virtual HR assistant to automate all your employee management and engagement needs. Sensiple’s HR bot is capable of gathering and collating information, analyse and record the collected data, communicate and anticipate user’s intent and carry out interactions just as any human would do!

Sensiple’s Botomated Service Desk is a next-generation Managed IT Service Desk that encompasses reducing manual effort towards a typical incident handling and elevating the usage of self-heal and self-service techniques.

Our product leverages all available collaboration platforms and integrates them with a set of innovatively built components to provide a unique platform that provides a comprehensive Omni-channel/Multichannel solution along with a set of Agent experience features.

Chatbots are the flavor of the season and they are everywhere! These AI driven programs are steadily expanding their capabilities, fulfilling numerous business and public facing roles. Back in 2016 Oracle had conducted a survey on emerging technologies concerning 800 marketing and sales professionals around the world. The report predicted that approx. 80% users wish to implement chatbots by 2020. As the year ends soon and we are adjusting with the ‘new normal’ with chatbots impeccably transforming our digital experience and we do not differ much with the prediction either.

What is AI chatbot? AI or Conversational bots are a piece of software program that simulates human-like conversations with the aid of NLP.