In the digital age, businesses feel the urge to live up to customer’s expectations for contextual, spontaneous and entertaining experiences while engaging them across touch points. As new digital technologies emerge, contact centers have advanced from boring voice telephony to handy, agentless, self-service solutions to ensure a tailored, omnichannel customer journey.
Undoubtedly, there is an unexpected growth in artificial intelligence in recent times. At the moment, AI and automation have become complementary. They are gradually taking control over all industries you can ever think of, a game-changer for almost all the departments, and automating every departmental activity.
Artificial or Machine intelligence has replaced a lot of manually done tasks while imitating human behavior simultaneously. The idea of AI & Automation has reached new heights.
What’s the big deal about User Experience? What’s its role in fulfilling the expectations of your users? These interesting facts and remarkable statistics you will find in the eBook helps you see for yourself the power of UX and its importance to provide meaningful and relevant experiences to users.
What Kibana dashboard has to do with bug tracking? The brochure answers how Sensiple’s voice alert system notifies companies about bugs that need to be fixed first. It’s achieved by feeding the Mantis bug tracking system with the statistical data collected from the Kibana dashboard.
Sensiple helps you leverage the full potential of Skype for Business through an array of applications custom build to their specifications. This will transform the skype for Business experience of your client altogether.
Customer is one of largest university in Texas with 280+ degree programs and 40+ research centers.
Customer is one of biggest names in Ireland when it comes to Insurance industry.
Leading Technology Solution provider with global presence.
