Leading communication service provider in USA. A market leader in providing interpretation and translation services using various customer contact channels by leveraging the power of contact center technology and multilingual interpreter talents.
Client is the world’s leading language solutions company. They enable communication and empower relation-ships, regardless of language, country of origin, or circumstance.
A fortune 1000 telecommunication service provider processing billions of voice-related transactions per year delivering services in cloud SaaS, PaaS, on-prem and managed services deployment models with geographically distributed workforce.
Customer is a leading virtual contact center provider and the first US company to deploy Genesys technologies.
Customer is a leading virtual contact center provider and the first US company to deploy Genesys technologies.
Digitization of the Global workforce increased the demand for a more integrated and collaborative customer service. Customers’ expectation is simple - resolve their queries in the initial interaction (either call or chat), with the right person and required solution.
