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The Powerful link between agent experience and customer experience
The contact center is pivotal to an organization’s overall customer experience. It has often been emphasized that a…
Webinars
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Your registration for the webinar - "Modernize Your Contact Center Experience: Make It Lean, Versatile & Future-…
Cloud migration and modernization with Microsoft Azure
The emergence of the global pandemic impacted all businesses, making them migrate their IT infrastructure to the cloud…
How Sentiment Analysis Can Drive Empathetic Customer Service in Your Contact Center
Good brands know what their customers want, but the best brands understand how they feel! Identifying customers’…
What is FIXML Online?
The FIX protocol is a messaging standard developed by the Financial Information Exchange. FIX - is used by trading…
How A Global Pharma Company Leveraged tryvium Desk and Transformed their Employee Support Experience in Less than 8 Weeks
Our Client is a leading American pharmaceutical company headquartered in Indianapolis, Indiana, with offices in 18…
Robotic Process Automation for Investment Banking
We live in a world that's getting more and more digital every day. In such a dynamic world, old ways of thinking and…
Business Automation
Home Services Business-Automation Businesses come with their own set of challenges, and today the use of…
Power BI Integrations
Are you making the most of the piles of data that your business generates every day? Many businesses fail to capitalize…
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