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Jenie - Our Next-gen Virtual Assistant

Home Platforms Jenie-our-next-gen-virtual-assistant The quality of your brand's customer…

ConverSense - Cloud Contact Center

Home Platforms Conversense cloud contact center Adding AI to your customer experience without weakening the…

tryvium - Cloud Contact Center Based on Microsoft Teams

When it comes to the business world, here's a formula that's as undeniable as E = mc2 : EX = CX Research has proven…

Cloud Contact Center

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Contact Center as a Service - What must you know?

What is Contact Center as a Service? Contact Center as a Service (CCaaS) is a subscription service installed in…

Chatbot Development Services

A customized chatbot enhances customer experience and significantly accelerates business processes. Chatbots have…

The Importance of Trade Surveillance

Trade surveillance helps the market players to monitor the trading pattern and investigate risks in the process.…

CX Trends for 2022: Insights for the Modern Contact Center

The global halt, induced by the pandemic, transformed the industry narrative and strategies phenomenally. The respite…

The Future of Post-Trade Processes

The innovations made in the technological sector have transformed and accelerated the services delivered by financial…

The Newest Strategy in the Block: Total Experience (TX)

Last October, when the reality of the pandemic became apparent worldwide, Gartner Inc released its top strategic…

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