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AI/ML Routing

According to a recent survey of customer-care executives conducted by McKinsey, contact center leaders think that there…

Cloud migration and modernization with Microsoft Azure

The emergence of the global pandemic impacted all businesses, making them migrate their IT infrastructure to the cloud…

How Sentiment Analysis Can Drive Empathetic Customer Service in Your Contact Center

Good brands know what their customers want, but the best brands understand how they feel! Identifying customers’…

Application Development

Cloud technology has proven to be a game-changer for the modern enterprise. Cloud experts at Sensiple have the…

Application Migration

Next-level customer experience is impossible without next-level technology! Legacy applications with their high…

Database Migration

In today’s information-driven business world, we hear this often: data is the new gold. And something as valuable and…

Lift Shift to Cloud Contact Center

Migrate your applications from On-premises to Cloud in the simplest way. Our expertise and capabilities will make any…

ConverSense - Cloud Contact Center

Adding AI to your customer experience without weakening the human touch needs a special kind of expertise – the…

tryvium - Cloud Contact Center Based on Microsoft Teams

When it comes to the business world, here's a formula that's as undeniable as E = mc2 : EX = CX Research has proven…

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